Start with a conversation
A pharmacist can assess symptoms, suggest self-care and, where the NHS Pharmacy First criteria are met, offer treatment. If you need other care, they can help you find the right service.
Seven conditions covered
| Condition | Age range |
|---|---|
| Earache | Ages 1–17 |
| Sore throat | Ages 5 and over |
| Sinusitis | Ages 12 and over |
| Infected insect bites | Ages 1 and over |
| Impetigo | Ages 1 and over |
| Shingles | Ages 18 and over |
| Uncomplicated urinary tract infection | Women aged 16–64 |
These age ranges are a starting point. Further clinical criteria apply. If you are outside these groups, we can still offer general advice.
Antibiotics are not always needed. If a medicine is supplied under the NHS service, normal prescription charges apply unless you are exempt.
Before you visit
Call us to check Pharmacy First availability. Be ready to tell the pharmacist about your symptoms, current medicines and allergies.
Need urgent help?
If the pharmacy is closed and you need urgent medical advice, use NHS 111. Call 999 for a life-threatening emergency.
Service information checked on 21 September 2026. NHS service information. The pharmacist will confirm eligibility and current availability.